FAQ
- Home
- FAQs
- Appointments & Exams
- Treatments & Procedures
- Insurance & Payments
-
How do I book an appointment?You can book online through our booking form, via WhatsApp, or by calling our desk at 090902 29622.Do I need a referral to see an ophthalmologist?No referral is needed for routine eye exams. You can consult our ophthalmologist directly.How often should I have my eyes checked?Adults should schedule an eye exam every 1–2 years, while children and seniors may require more frequent visits.How long does an eye exam take?A comprehensive eye exam usually takes 30–45 minutes, depending on the tests performed.What should I bring to my appointment?Please bring a health insurance card (TPA card) or Aadhaar card, past eye checkup reports (if any), current glasses or contact lenses, and details of any ongoing medications.
-
Do you provide advanced surgeries in-house?Yes, we perform advanced phacoemulsification and cataract surgeries in-house in our fully sterile operation theater.What treatments are available for dry eyes?We provide artificial tears, prescription medications, and advanced therapies such as punctal plugs.Can I get prescription glasses on the same day?Yes, we can provide standard single vision glasses on the same day, and specialized lenses within a day through our partner labs.Do you treat eye diseases like glaucoma or cataracts?Yes, our clinic diagnoses and manages glaucoma, cataracts, macular degeneration, and other eye conditions.Are contact lenses safe for children?Yes, with proper care and hygiene, contact lenses are safe for children as young as 10–12 years old.
-
Do you accept health insurance (TPA) plans?Yes, we support cashless insurance options and work with major TPAs. Contact us with your card details for verification.Can I pay without insurance?Absolutely. We accept self-pay patients and offer transparent billing options.What payment methods are available?We accept UPI (GPay, PhonePe, Paytm), cash, and debit/credit cards.Do you offer financing for procedures?Yes, EMI or financing options are available for selected surgeries.
